GoBox Logistics – Terms and Conditions
Updated: March 15, 2026
1. Acceptance of Terms
By creating an account or using the services provided by GoBox Logistics, you agree to comply with and be bound by these Terms and Conditions. These terms govern the use of our package forwarding, shipping, and delivery services.
2. Account Registration
Customers must provide accurate and complete information when registering for a GoBox Logistics account.
You are responsible for:
• Maintaining the confidentiality of your account credentials
• Ensuring that all information provided is accurate and up to date
• All activities conducted under your account
GoBox Logistics reserves the right to suspend or terminate accounts that contain false or misleading information.
3. Package Handling
GoBox Logistics provides package forwarding and delivery services for items shipped to our warehouse.
Customers agree that:
All shipments must comply with Jamaican import regulations and laws
Packages may be opened or inspected if required by customs or security procedures
GoBox Logistics is not responsible for delays caused by shipping carriers, customs processing, or regulatory inspections
4. Prohibited Items
Customers may not ship prohibited or restricted items through GoBox Logistics.
These include, but are not limited to:
Illegal drugs or controlled substances
Firearms, ammunition, or weapons
Explosives or hazardous materials
Perishable items
Counterfeit goods
Any items prohibited under Jamaican law
GoBox Logistics reserves the right to refuse or dispose of any prohibited shipment.
5. Customs and Duties
Customers are responsible for:
Properly declaring the value and contents of shipments
Paying all applicable customs duties, taxes, and regulatory fees
Packages valued over $100 USD may be subject to inspection and customs duties assessed by Jamaica Customs.
GoBox Logistics may charge additional service fees associated with customs processing or falsification of item values.
6. Service Charges and Fees
Shipping fees are calculated based on weight, shipment type, and applicable service charges.
Additional charges may include:
Customs processing fees
Storage fees for uncollected packages
Delivery fees
Handling charges for oversized or special items
All fees must be paid before packages are released or scheduled for delivery.
7. Delivery Services
Packages that arrive at our warehouse will be processed and updated in the customer dashboard.
Customers may schedule delivery for packages that have reached the appropriate status.
Delivery timelines may vary based on location, logistics scheduling, and operational factors.
8. Storage Policy
Packages may be stored for a limited time after arrival.
GoBox Logistics reserves the right to charge storage fees for packages that remain unclaimed beyond the designated storage period.
Packages that remain unclaimed for extended periods may be disposed of in accordance with company policy.
9. Loss or Damage
While GoBox Logistics takes reasonable care in handling shipments, we are not responsible for:
Damage caused by the original carrier or seller
Manufacturer defects or packaging issues
Delays caused by customs inspections
Claims for lost or damaged items must be submitted within a reasonable timeframe after delivery.
10. Limitation of Liability
GoBox Logistics’ liability for lost or damaged shipments is limited to the declared value of the item, subject to verification and applicable claim procedures.
We are not liable for indirect, incidental, or consequential damages.
11. Service Interruptions
GoBox Logistics may suspend or modify services due to:
Operational requirements
Regulatory changes
Circumstances beyond our control
We will make reasonable efforts to notify customers of significant service disruptions.
12. Changes to Terms
GoBox Logistics reserves the right to update or modify these Terms and Conditions at any time.
Continued use of our services constitutes acceptance of the revised terms.
13. Contact Information
For questions regarding these Terms and Conditions, please contact:
GoBox Logistics
Customer Support
Email: support@goboxlogistics.com
Website: www.shipgobox.com
Phone: (876) 315-7331